CANCELLATION POLICY

Cancellation/Amendment Policy: This policy defines how to handle cancellations:

Cancellation policy
Management reserves the right to cancel any reservations without notice if we are notified of any fraud or illegal activities associated with the full payments received.

If cancellation/amendment is made 72 hours prior to your arrival date, no fee will be charged.

 If cancellation/amendment is made within 72 hours, including reservations made within that time, 1st night’s room rate and tax will be charged

In case of no-show, 100% room rate and tax will be charged.

Early Bird/Long Stay/Last Min/Package Rates are Non - changeable & Non - refundable

The refund process will take approximately 7 to 20 working days. A transaction fee of 3% for Visa card, Master card and 5% for American Express will be applied. Please notify us at booking@artboutiquehotelhanoi.com  when you receive the refunded amount.

Children Policy :
Child under 6-year old: free of charge.
Child from 6-year old or extra Adult: surcharge $15/person/room/night.

Hanoi Art Boutique Hotel